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Privacy Policy

  Privacy policy last updated on 3rd January 2019

Phil Haines Coaches Ltd are committed to preserving the privacy of our customers; please read the following privacy policy to understand how we use and protect the information that you provide to Phil Haines Coaches Ltd.

By contacting us through this website or by phone, you consent to the collection, and use of your personal information.

Information we Collect

When you contact Phil Haines Coaches Ltd you may be asked to provide personal data such as your name, address, email address and telephone number.

Use of your Information

Your information enables Phil Haines Coaches Ltd to provide services to you. It will also enable us to bill you and to contact you where necessary. We will not disclose personal data to any third parties.

If you consent Phil Haines Coaches Ltd will send you news and updates by email and post. If at a later date you do not want to receive news and updates from us please contact us.

Security & Data Retention

Any information that you provide to Phil Haines Coaches Ltd will be securely retained indefinitely for future reference.

Requesting removal of personal data we hold about you

You have the right to request a copy of the personal information that we hold about you; or request the removal of your personal data. To request this please send an email to enquiries@philhaines coaches.co.uk. We will endeavour to respond to these requests promptly.

If you request to remove your personal information we will retain it until we have completed any outstanding services.

Cookie Policy

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They contain anonymous data such as the name of the site you visited, a date which states how long the cookie will be set and a random generated value in the form of a string of characters and numbers.

Cookies can be either “persistent” or “session” cookies. Session cookies will expire when you leave the website, whereas persistent cookies will remain until deleted or expire

We set Google Analytic cookies when you visit our website, these are useful to compile anonymous visitor statistics such as how visitors arrived at this site and identification of site issues.

Overall these cookies provide analytical information about how this website is performing and how it can be improve. Google Analytics retains data in anonymous form for 14 months before automatically removing.

To find out more about Google Analytic cookies please visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Google Analytics cookies expire within 2 years unless manually removed